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Creative Workshops Suzanne Robertson, Atlantic Systems Guild
London and Neil Maiden Head of Human Computer Interface Design Centre at
City University, London conducted a series of creative workshop they
designed for Eurocontrol in Paris. The objective was to generate new
ideas and requirements for air traffic management CORA-2 (Conflict
Resolution Assistant), a system that will provide computerised
assistance to air traffic controllers to resolve potential conflicts
The participants at the Paris workshops were air traffic controllers, pilots, systems developers, administrators, project managers and a pool of experts from many different fields - including music, cooking, visualisation and textile design. The workshops were participative, and helped people to unleash their creativity. Groups were coached and then worked together to generate as many new ideas as they could. Then we helped them to make the ideas more concrete and categorise them by value. The first workshop generated 80 new and innovative design ideas and constraints. We used these as input to the second workshop and sparked 125 ideas at varying levels of detail. Then the third workshop added customer value to the ideas and made the best ones into concrete design solutions. More...